Accessing Your Baby’s NICU Live Stream at

Have you ever wanted to check in on your little one in the NICU but couldn’t be there in person? NicView allows parents secure access to live video streams of hospitalized infants when they can’t physically be present.

Logging into your NicView account is easy – this article provides a step-by-step guide to access the service from any internet-connected device. We’ll also cover troubleshooting login problems and provide NicView support contact information by country.

What is NicView?

NicView enables live video streaming from Neonatal Intensive Care Unit (NICU) beds to authorized family members over the internet. The service allows parents, grandparents, and other relatives to tune into a secure video feed and bond with the baby even when they can’t make it to the hospital.

This technology aims to facilitate family-centered care and encourage attachment between parents and hospitalized infants through virtual visitation.

Benefits include:

  • Secure live video stream accessible on any internet-connected device
  • Promotes parent-infant bonding and attachment
  • Supports family-centered NICU care
  • Provides reassurance and comfort to family members

NicView helps bridges the physical separation when babies require intensive hospital care.

Logging Into Your NicView Account at

NicView login credentials are provided by hospital staff – if you haven’t received login information, check with your care team.

Here are the steps to access your account:

  1. Go to
  2. Click on Sign In in the upper-right corner
  3. Enter your designated username/email
  4. Input the password
  5. Click Log In

Once logged in, you’ll be able to view live footage of your baby!

System Requirements

  • Internet-connected device – computer, smartphone, tablet
  • Latest browser version
  • Stable internet connection

For the best streaming experience, use a personal computer on a high-speed wired internet connection. Mobile devices will work but may have connectivity issues.

Troubleshooting Login Problems

Sometimes technical glitches happen – if you experience issues logging into NicView, first confirm your username and password are correct.

If you still can’t access your account, refer to the NicView support contact information below based on your country:

Country Phone Support
United States 1­-855­-642­-8439
Australia +61-3-6144-5860
Germany +49-322-130-00023
Italy +39-02-9475-8200
Spain +34-911-438-366
United Kingdom +44-1483-924-600

Full contact list – click here

Reaching out to the support line provides the quickest resolution if you experience login issues.


I hope this guide gives you confidence accessing your NicView account! Tuning into the live video stream allows you to bond with your hospitalized baby and take part in their care journey when you can’t be there in person.

Don’t hesitate to contact NicView support if any login problems pop up. With the right troubleshooting tips, you’ll get back to peeking in on your little one’s progress in no time!