Are you a Coast Mountain Bus Company employee looking to access your work information online? The MyCMBC Employee Portal is the go-to resource for managing your employee account. In this comprehensive guide, we’ll walk you through everything you need to know, including:
- How to log in and register for an account
- Key features and benefits of the portal
- Resetting your password if needed
- Helpful contact information for support
Whether you’re a new hire or a veteran employee, understanding how to navigate the MyCMBC portal will make your work life easier. Let’s dive in!
Contents
What is Coast Mountain Bus Company?
Before we get into the specifics of the employee portal, let’s cover some background on the company itself. Coast Mountain Bus Company (CMBC) is a major provider of public transit services in Metro Vancouver, British Columbia. It’s a key operating subsidiary of TransLink, delivering around 17% of bus services and 37% of community shuttle services in the region.
CMBC has a long history dating back to 1999, when it was formed through the merger of Coast Mountain Bus Company Ltd. and South Coast Buses Ltd. Today, it continues to keep the city moving with its fleet of buses and dedicated employees.
Accessing the MyCMBC Employee Portal at mycmbc.ca
Now that you have some context on CMBC, let’s get into the real reason you’re here – the employee portal! The MyCMBC portal is a secure online platform that gives you 24/7 access to important information related to your employment. Here are the key things you should know:
Login Requirements
To log in to your MyCMBC account, you’ll need the following:
- MyCMBC portal web address: www.mycmbc.ca
- Your username and password
- A web browser that’s compatible with the portal
- An internet-connected device (computer, phone, tablet)
Step-by-Step Login Instructions
- Go to the official MyCMBC Employee Portal site at www.mycmbc.ca.
- Enter your username and password on the login page.
- Click the “Sign In” button to access your account.
That’s it! Once you’re logged in, you’ll be able to view your employee information, submit requests, and more.
Resetting a Forgotten Password
If you forgot your login details, don’t worry. It’s easy to reset your password by following these steps:
- On the MyCMBC login page, click the “Forgot Password” link.
- Enter the username or email address associated with your employee account.
- Click “Reset Password” and check your email for instructions.
- Follow the provided steps to change your password and regain access.
MyCMBC Portal Features & Benefits
So what exactly can you do inside the portal? The MyCMBC platform has a variety of useful features designed to support you in your day-to-day work. Some of the key benefits include:
| Feature | Description |
|---|---|
| Real-Time Info | Get live updates on bus status, arrival times, and service changes. |
| Secure Data | Keep your personal employee information safe and confidential. |
| Time-Off Requests | Easily submit vacation time or schedule change requests. |
| Custom Route Schedules | Access your personalized route information in one place. |
| Company News | Stay informed about the latest CMBC events and updates. |
| Training Courses | Access self-guided training to improve your operator skills. |
| Pay & Benefits | Get your questions answered regarding compensation and benefits. |
The MyCMBC portal aims to be a one-stop shop for all your essential employee needs. By taking advantage of these features, you can save time, stay organized, and focus on providing great service to the public.
Mobile App Access
In addition to the web portal, CMBC also offers a convenient mobile app for employees on the go. The My CMBC app provides key status updates and information right on your smartphone. Simply download the free app from the iOS App Store or Google Play Store, log in with your usual credentials, and you’re all set!
Getting Help & Support
We’ve covered a lot of ground, but you may still have questions. If you need assistance with your MyCMBC employee account, there are several ways to get support:
CMBC Helpdesk
- Phone: 778-375-7500
- Fax: 604-636-4809
- Hours: Monday to Friday, 8:00am to 4:00pm (closed statutory holidays)
CMBC Headquarters
- Address: 700 – 287 Nelson’s Court, New Westminster, BC
Feel free to contact the helpdesk by phone or fax, or visit the head office in person for hands-on support. The CMBC team is always happy to help!
Wrapping Up
We hope this guide has given you a thorough understanding of the MyCMBC employee portal and how it can benefit you in your transit career. From checking your schedule to accessing training and news, this portal is an indispensable tool for CMBC team members.
For even more info, be sure to visit the Coast Mountain Bus Company’s official website. Stay safe out there!