Welcome fellow Memphians! If you’re looking for help on how to pay your MLGW bill online or access your MLGW customer account, you’ve come to the right place. Paying bills and managing your account can be confusing, but I’ll walk you through the entire process in this easy-to-follow guide.
Contents
What is MLGW?
For those new to Memphis, MLGW stands for Memphis Light, Gas and Water. They are the main provider of electricity, natural gas, and water services in Memphis and Shelby County, Tennessee.
MLGW serves over 420,000 customers, so chances are, they send you a bill every month too! As a municipal utility owned by the city, all MLGW revenue goes back into improving services and infrastructure for locals.
How to Pay Your MLGW Bill Online at www.mlgw.com
Paying your utility bill through the MLGW customer portal is fast, easy, and convenient. Here’s a step-by-step guide to paying online:
- Go to the MLGW website at www.mlgw.com
- Click on “My Account”
- Select “Go to Account”
- Enter your MLGW account username and password
- Click “Login”
- Select “Make Payment” under the Billing & Payments section
- Enter payment amount and submit
And that’s it! The bill payment will instantly process using your saved payment method.
Reset Forgotten Passwords
If you can’t remember your MLGW account password, simply:
- Click on “Forgot your password?” on the login page
- Enter your account number or email address
- Answer the security question
- Reset your password
Resetting forgotten passwords only takes a minute when you use the password recovery tool.
Payment Options Overview
MLGW offers customers multiple ways to pay monthly bills in addition to the online portal. Compare all payment options below:
| Payment Method | Overview |
|---|---|
| MLGW Online Portal | Pay instantly by credit/debit card or bank draft |
| In-person | Visit an MLGW Customer Care location with cash, check or money order |
| By phone | Call 901-528-4465 to pay by credit/debit card or bank draft |
| Auto-pay | Set up recurring monthly bank draft payments |
The online customer portal is best for quick, electronic payments. But alternative options work if you prefer paying by mail, phone, or visiting a neighborhood payment center.
You can even schedule automated monthly payments directly through your bank account so you never miss a bill! Convenient, right?
Getting Help from MLGW
Hopefully this guide covered everything you need to know about accessing your online account and paying bills through MLGW’s website. But if questions pop up along the way, don’t hesitate to reach out for help!
MLGW Customer Service
Phone: 901-528-4465
Email: [email protected]
Website: mlgw.com
Knowledgeable MLGW agents are available to help customers figure out account issues, explain charges, set up payment plans for large balances, and more.
So rely on their great customer service if any billing problems or questions come up. The friendly Memphis MLGW team is at your service!