Accessing Your MyGroundBiz Account at

Welcome to your guide on accessing and managing your MyGroundBiz account! Whether you’re new to using this portal or simply need a password reset, this article will walk you through the key steps.

MyGroundBiz is an online portal designed for FedEx Ground independent service providers and contractors. It’s your one-stop shop for:

  • Getting company news and updates
  • Connecting with vendors
  • Accessing statements and paperwork
  • Buying and selling vehicles
  • Viewing eForms and more

Through your MyBizAccount on MyGroundBiz, you can access all your account-specific details from settlement reports to charge statements.

Let’s look at how to get logged in or reset your password if you get stuck.

Creating a My Ground Biz Account at

Getting started is straightforward:

  1. Open the MyGroundBIZ login page:
  2. Click on “Create Account”
  3. Enter your FedEx ID and click “Login”
  4. Provide your email address associated with your account
  5. Create a password
  6. Click “Sign In” to access your account portal

You can also access the login page directly at

Resetting Your Password

If you’ve forgotten your MyGroundBiz password, use these steps to reset it:

  1. Go to and click “Sign In”
  2. Click “Forgot Password?”
  3. Enter the email address on your MyBiz account
  4. Click “Reset Password”
  5. Check your email inbox for a password reset message from FedEx

Alternatively, call 1-855-NEW-PSWD (1-855-639-7793) to have your password reset over the phone. Just be sure to call from your registered account phone number.

Troubleshooting Tips

MyGroundBiz is unavailable every Sunday from 12-6 am EST for scheduled maintenance. If you encounter login issues:

  • Double check your username and password: Passwords are case-sensitive, so ensure you have the right capitalization.
  • Reset your password: Use the steps above or call 1-855-NEWPSWD.
  • Contact the helpdesk: If nothing seems to work, call 1-800-435-7647 for troubleshooting.

I hope this guide gives you a simplified walkthrough of accessing and managing your MyGroundBiz account! Let me know in the comments if you have any other questions.