Managing Your Sears Credit Card Online at

Hey there! Got a Sears credit card? As you may know, Sears cards are issued by Citibank, so you manage your account through their website. This allows you to:

  • Check your balance
  • Make payments
  • View statements
  • Track rewards
  • And more

Pretty handy! In this guide, I’ll walk through exactly how to:

  • Log into your Sears Citibank account
  • Reset your password
  • Retrieve your username
  • Make payments
  • And get help if you need it

Let’s dig in!

Logging into Your Sears Citibank Account at

Here’s what you need to log into your Sears credit account online:

  1. Go to the Sears Citibank login page at
  2. Enter your User ID
  3. Enter your Password
  4. Click Sign In

And that’s it! You’ll then be able to view your account dashboard.

Tip: Bookmark the login page so it’s handy whenever you need to access your account!

Reset Your Sears Citibank Account Password at

Forgot your password? No worries – resetting it is a breeze:

  1. Go to login
  2. Click Reset Password
  3. Enter your User ID
  4. Input the last 4 digits of your Social Security Number
  5. Click Verify
  6. Follow the steps to create a new password

And that’s all there is to it!

Pro Tip: Try making your new password unique and strong for better security!

Retrieve Your Sears Citibank User ID via

Don’t remember your User ID for the Sears credit login? You can easily retrieve it:

  1. Go to
  2. Click Retrieve User ID
  3. Enter your Card Number
  4. Input the name on your Card
  5. Enter the last 4 digits of your Social Security Number
  6. Follow the steps to retrieve your User ID

Once you have your User ID, you can go ahead and sign in to manage your account.

Making Online Payments at

Here’s how to pay your Sears credit bill online:

  1. Register your card on the Citibank website
  2. Click Sign On then Register
  3. Enter your Card Number
  4. Click Continue Setup
  5. Complete the registration process
  6. Sign in with your new credentials
  7. Select Make a Payment from the menu
  8. Enter your bank account information
  9. Follow the steps to complete your payment

Easy peasy! You can also setup recurring payments if you like.

Contact Sears Citibank for Help

Have any other questions or issues? Here’s how to get in touch with Sears Citibank:

Sears Citibank Website:

Payment Address: Sears Consumer Payment, PO Box 9001055, Louisville, KY 40290 1055

General Questions: 1-800-917-7700

Activate Card: 1-800-589-7327

Resolve Issues: 1-800-733-1116

Report Lost/Stolen Card: 1-800-819-9000

The friendly support team is available to help with any concerns about your account.

So that covers the key things you can do at to manage your Sears credit card! From the online account dashboard, you can view your balance, make one-time or recurring payments, download statements, check rewards – and so much more.

Best of luck and happy shopping with your Sears card! Let me know if you have any other questions.