Roku devices provide an easy and affordable way to access popular streaming services like YouTube. However, you may occasionally run into problems launching the YouTube app or playing videos.
This friendly guide covers some troubleshooting tips to get YouTube working again on your Roku. We’ll walk through each solution in a conversational tone, using formatting to enhance readability.
First, check that your Roku has an internet connection. Try playing content from another streaming channel or app – if they work fine, the issue may just be with YouTube.
You can also use another device on the same Wi-Fi to test access to YouTube. If that device streams videos without problems, reconnect your Roku to the network. Slow internet speeds can also disrupt streaming, so contact your internet service provider if needed.
✔️ Check internet connection on other devices
✔️ Reconnect Roku to Wi-Fi network if needed
✔️ Contact internet service provider for slow speeds
Check YouTube Status
Before troubleshooting further, quickly verify that YouTube itself is up and running. Open the YouTube app on your phone or tablet and attempt to play a video. You can also check YouTube’s status page to see if they have reported any known issues.
Update the YouTube App
An outdated YouTube app can cause playback problems. Here’s how to update to the latest version:
- From the Roku Home screen, select the YouTube app.
- Press the asterisk
*key on your remote to bring up options.
- Select Check for Updates.
This will automatically install any available updates for the app.
Update Roku Software
If the YouTube app is up-to-date, try updating your Roku device software. An outdated operating system can sometimes break app compatibility.
Navigate to Settings > System > System Update and follow the prompts to download the newest software version. Updating usually only takes a few minutes.
Reinstall YouTube App
As a last resort, uninstall and reinstall the YouTube app to flush out any bugs or glitches:
- From the Home screen, go to Streaming Channels and select Search Channels
- Search for
- Select Remove Channel to uninstall
- Search for YouTube again and reinstall channel
This will give you a fresh version of the app which often resolves pesky issues.
Restart Roku Device
Before contacting Roku support, try the old faithful troubleshooting method – power off your device completely:
- Go to Settings > System > Power > System Restart
- Wait for device to shut down, unplug power cable
- After 1 minute, plug Roku back in and restart
Restarting flushes temporary data and resets apps to their default state.
Hopefully with one of those fixes, you’ll be successfully streaming cat videos and music playlists again on YouTube! Let me know in the comments if you have any other issues.