The Ultimate Guide to the Panda Express Survey

Hey there! Have you ever eaten at Panda Express and wanted to provide some feedback about your experience? If so, you’ll be happy to know about their online customer survey.

In this beginner’s guide, we’ll cover everything you need to know about the PandaExpress.Com/Feedback survey, including:

  • What you get for completing it
  • Step-by-step instructions for taking it online or by phone
  • Who’s eligible to take it
  • When you can take it
  • How to redeem your reward
  • How to contact Panda Express with questions
  • A bit about the company

Ready to learn more? Let’s get started!

Here’s What You Get for Completing the Survey

The best part about completing the Panda Express survey is that you get a reward for sharing your feedback! Specifically, you get:

  • A free food item
  • A coupon code for money off your next order

They basically bribe you with free food to hear about your Panda Express experiences. Hey, I’m not complaining! 🙂

To claim your goodies, simply show your survey completion code at your next visit.

Step-By-Step Guide for Taking the Survey Online

Taking the survey online is super straightforward:

  1. Visit
  2. Enter the 22-digit survey code from your Panda Express receipt
  3. Answer all of the multiple choice and open-ended questions honestly
  4. Submit the survey and save your completion code

And that’s it! The whole thing only takes about 5-10 minutes.

Make sure to have your receipt handy before starting. You’ll need to enter that survey code on the landing page to begin.

Step-By-Step Guide for Taking the Survey By Phone

If you’d rather take the survey over the phone, no worries! Here are the steps:

  1. Call 888-51-PANDA(72632) within 2 days of your Panda Express purchase
  2. Answer the automated questions with your keypad entries
  3. Write down the 4-digit phone survey completion code you receive
  4. Record the code on the back of your purchase receipt

The phone option is great because it lets you take the survey on-the-go. No need to remember to do it later on your computer.

Panda Express Survey Eligibility & Rules

Before you take the survey, make sure you meet the eligibility rules:

  • You must be 18+ years old
  • You must have a valid email address
  • You must have made a purchase at Panda Express recently


  • You can only take the survey once every 2 days
  • Coupon codes are valid for one-time use only

Pretty simple and straightforward!

When Can You Take the PandaExpress.Com Survey?

This survey is time-sensitive. Here is when you can and cannot take it:

✅ Within 2 days of your Panda Express purchase

❌ More than 2 days after your purchase

So don’t throw away that receipt! Make sure to record your survey code as soon as possible while it’s still fresh in your mind.

How Do You Redeem Your Panda Express Survey Reward?

Once you’ve taken the survey and have your nifty completion code, here is how to redeem your free food:

  1. Visit any Panda Express location
  2. Show the cashier your 4-digit survey completion code
  3. Redeem your free entrée!

Just note that you can only redeem one coupon per visit.

Easy as that!

How to Contact Panda Express Customer Service

Have any other questions or concerns about Panda Express or the survey? Here are some ways to get in touch:

  • Email: [email protected]
  • Phone: 1-800-467-0047
  • Mail: Panda Express Guest Care, PO Box 1159 Rosemead, CA 91770

The Panda Express website also has an FAQ page that answers common questions:

A Bit About Panda Express Restaurants

In closing, let’s cover some key facts about the Panda Express chain:

  • Panda Express serves American Chinese food
  • They have over 2,000 locations in the US and Asia
  • You can often find them in malls, airports, universities, and other outlets
  • They ranked #1 in COVID safety protocols among US chains
  • You can order delivery online at

So what are you waiting for? Grab a bite at Panda Express, take the quick survey, and score yourself some free grub!

Survey Link Again: