Getting Started with Your Green Dot Card at

So you just received a Green Dot debit or prepaid card in the mail. Great! But before you can start swiping away, you need to activate it first. Don’t worry, the activation process is quick and easy. This article will walk you through everything you need to know to get your new Green Dot card up and running.

What You’ll Need

Activating your card is simple as long as you have a few key pieces of information handy:

  • Your 16-digit Green Dot card number
  • The card’s expiration date
  • Your card’s 3-digit CVV security code
  • Some personal information like your Social Security Number

You can find all of this printed directly on your physical debit card.

Three Ways to Activate Your Card

Green Dot gives you three options to activate your card:

  1. Online
  2. Via mobile app
  3. By phone

Let’s explore each activation method.

Activate Online

  • Navigate to in your web browser
  • Enter your 16-digit card number, expiration date, and CVV code
  • Provide your personal details like name, address, SSN, etc.
  • Follow the step-by-step instructions to complete activation

Activating online is straightforward and only takes a few minutes. It allows you to register your debit card information and link it to your Green Dot account.

Activate Via Mobile App

You can also activate via Green Dot’s free iOS/Android app:

  • Download and install the Green Dot app from your phone’s app store
  • Open the app and tap “Activate New Card”
  • Enter all of the card details and personal info
  • Follow the on-screen prompts to finish activating

The mobile app activation is great because the app gives you ongoing account management from your smartphone.

Activate By Phone

Unfortunately, Green Dot does not allow card activation over the phone. This policy safeguards customers against fraud.

If you have issues with online or app activation, you can call customer support for further help getting your card set up.

Activating a Green Dot Platinum Secured Credit Card at

The process works much the same if you need to activate a Green Dot Platinum credit card. Just visit and provide:

  • Card number
  • Expiration
  • Security code
  • Name
  • Last 4 digits of SSN
  • Date of birth
  • Zip code

Following the step-by-step activation flow for Platinum cards is quick and seamless.

FAQs Around Activation

Here are answers to some frequently asked questions about getting your Green Dot card up and running:

Can I still access my money if my card is lost or stolen?

  • Yes! Use the mobile app to generate a barcode to withdraw funds from Walmart. Fees apply.

How do I reset my account password if I forget it?

  • Click “Forgot password” and provide personal details like SSN and card number to reset it.

Where can I find my card and security code numbers to activate?

  • Check the physical Green Dot card. The 16-digit card number is on the front. Expiration date is below. The CVV code is printed on back.

Does activating my Platinum card help build my credit?

  • Yes! Since Green Dot reports your usage and payment history to credit bureaus, responsibly managing your Platinum card can boost your score over time.

I hope this guide gives you a simple, fool-proof process for activating your new Green Dot card. Let me know if you have any other questions!