So you just received a shiny new debit card in the mail from ENT Credit Union! 💳 Before you can start using it for purchases or ATM withdrawals, you need to activate it. Activating your card is a simple process that only takes a few minutes.
In this short guide, I’ll walk you through the easy steps to activate your new ENT debit card either online or over the phone. I’ve also included some helpful background on ENT and answers to common card-related questions. Let’s get started!
What is ENT Credit Union?
For those unfamiliar, ENT Credit Union is a not-for-profit financial cooperative serving communities along Colorado’s Front Range. They offer banking, loans, credit cards, and other services to over 400,000 member-owners.
Fun fact: ENT first started out in 1957 serving the banking needs of Lowry Air Force Base personnel!
Before You Activate Your Card
To activate your card online at ent.com/activate, you’ll need:
- Your card number
- Card expiration date
- Card security code
You’ll also need access to ENT’s online banking system, so make sure you’re already registered or sign up for online banking before attempting online activation.
If activating by phone, just have your card details handy to input when prompted.
Either way, let’s go activate that new card of yours! 💳
Activate Your ENT Debit Card Online At ent.com/activate
Activating online is fast and simple with ENT’s user-friendly portal:
- Go to the activation page at ent.com/activate and login
- Click on the Services tab
- Select Card Controls
- Confirm your new card details
- Submit to complete activation
And done! Your shiny new debit card is now activated and ready for purchases. 🎉
Activate via Automated Phone System
You can also opt to activate by calling ENT at 833-285-1741. Just follow the phone prompts and input your new card info when asked.
After Activation: Start Using Your Card!
Now comes the best part—using your activated ENT card! Feel free to:
- Make in-store purchases by swiping or inserting your card
- Shop online by entering your card number
- Withdraw cash from ATMs
- Set up recurring payments to automatically bill to your card
And if you have any other card-related questions down the road, ENT’s customer service reps are available 24/7 at 800-525-9623.
Some common FAQs:
“When will I receive a replacement card if my current one expires soon?”
ENT sends replacement cards about 10 days before expiration. But you can also request a new card anytime at your local branch or by phone.
“How do I change my call center password for phone verification?”
You can update your call center password by visiting a branch, through online banking under Profile > Preferences, or by phone with a CSR.
“What documents do I need to change my name associated with my account?” To update your name, bring legal name change documentation and a current government-ID with your new name to any ENT branch location.
So in summary, activating that new ENT card is quick and easy either online through their portal or over the phone. Then you’ll be all set to start using it for your daily spending!
I hope this guide gave you what you needed to get your new debit card up and running. Let me know if any other ENT banking questions come up!