Activate Your Spectrum Modem on

Getting connected to the internet with Spectrum can be quick and easy if you know the steps. This guide will walk you through modem setup, Wi-Fi configuration, online activation, and troubleshooting so you can start surfing the web.

What You’ll Need

Before getting started, make sure you have the following:

  • Spectrum account credentials
  • Coaxial cable
  • Ethernet cable
  • Spectrum self-installation kit:
    • Cable modem
    • Power cable
    • Coaxial cable
    • Ethernet cable

Connecting Your Hardware

Connecting your modem is the first step to getting online.

  1. Unplug and remove any existing modems if you are replacing an old one
  2. Connect the coaxial cable from your cable outlet to the modem’s coaxial connector
  3. Connect the power cable to your modem and plug it into an electrical outlet
  4. Connect an ethernet cable from your computer or router to the modem’s ethernet port

Once connected, allow the modem status light to change from flashing to solid. This can take 2-20 minutes during initial setup.

Connecting Your Wi-Fi

If you want to connect over Wi-Fi instead of directly to your computer, follow these additional steps:

  1. Connect your Wi-Fi router to your modem using an ethernet cable
  2. Power on your router and connect wirelessly with your device

Activating Your Spectrum Internet Service

With your hardware connected, you can now activate your internet service online.

  1. On your smartphone, computer or tablet, visit
  2. Select Self-Installation and follow the step-by-step instructions
  3. Enter your Spectrum account details when prompted
  4. Keep your modem powered on for at least 15 minutes before and during activation

Once activated, you should be able to connect to the internet through your modem or router connection. Be sure to set up your Wi-Fi name and password if you are connecting wirelessly.

Troubleshooting Tips

If you run into any issues getting online, don’t worry – here is what you can try:

  • Reset your modem – Unplug it from power for 1 minute, then reconnect
  • Check connections – Make sure all cables are securely connected
  • Contact customer support – Available 24/7 at (855) 757-7328

Also double check that you entered the correct account details during activation.

I hope you found this guide useful in getting you connected with Spectrum internet! Let me know in the comments if you have any other questions.